iX4 Electric Scooter Unboxing and Assembly Video
https://www.youtube.com/watch?v=AfItylaI8kE
1. How to change the speed to 28mph (45km/h)?
Turn on the scooter, hold the brake lever, and press the power button 5 times.
2. What does the E14 error code mean?
The E14 error indicates an accelerator abnormality. Please ensure that the accelerator is completely reset and that both the accelerator and the connecting cable are functioning normally. You can try disconnecting the accelerator cable and restarting the device to eliminate the abnormality.
3. What does the E10 error code mean?
The E10 error code indicates a communication error with the dashboard. Please follow these steps to troubleshoot the issue:
1. Check the Cables: Inspect the assembly cables connecting the dashboard and the controller to ensure they are properly connected and not damaged.
2. Disconnect and Reconnect: Turn off the scooter, disconnect the assembly line interface, and check if the plug is tilted or loose. Correct any issues and then reconnect the plug securely.
3. Power On: Turn on the scooter and check if the E10 error code still appears
If the error persists after these steps, the problem may require replacing the dashboard or the controller.
4. What does the E15 error code mean?
The E15 error indicates a Hall sensor error in the brake lever. Please ensure that the brake lever is fully reset. You can also try unplugging the electronic brake line, restarting the device, and troubleshooting the issue.
5. Why does the scooter power off during a ride?
If your scooter experiences automatic shutdown or engine stall while in operation, please start by checking for any signs of loose connections at the battery and controller terminals. Disconnect and reconnect the wiring if necessary. If such issues occur only occasionally, it could be due to overcurrent protection triggered by high current output during operation.
6. Why does the temperature light flash after about 15 minutes of riding?
The temperature light flashing could be a safety feature activating due to the scooter's temperature. This might occur if the scooter is being used in particularly warm conditions or after extended periods of use. I recommend allowing the scooter to cool down for a short time and then trying it again.
7. Why do the specifications in the manual differ from the actual product?
The specifications listed in our product manuals may sometimes differ from the actual product due to customs regulations and transportation policies in different regions. To ensure compliance and smooth delivery, certain specifications may be adjusted accordingly.
For the most up-to-date and accurate product details, please refer to the specifications listed on our official website. If you have any questions, feel free to contact our support team.
