A superb response from iScooter global in helping me identify the part needed to repair my scooter as I could not find the part on their website. After a quick photo sent to them by email they responded with a direct link to the part required and after payment it was soon on its way to me. Great stuff and thank you.
The i9 scooter purchased appears well made and provides ample power for my needs. Very good customer support backup.
My grandson loved his iScooter i8 that he got for his 11th birthday in January. But one day he parked his scooter and when he came back to it, he chased two dogs away from it. He found that the scooter no longer worked and just thought the battery might be flat so pushed it home.
After charging it still didn't work, so he called for Granddad!
I found that the dogs had bitten through both cables that went from the forks to the frame! I contacted iScooter support and corresponded with Maxwell who was really helpful and asked for photographs. We could see that the main cable to the motor had been bitten three times and crushed. The other cable although bitten and cut, I thought I could re-make. Maxwell had a new front wheel with the cable sent that I fitted and then I rejoined the severed cables on the other side.
Now when I started the scooter it all seemed the functions to work, but when I pressed the accelerator, nothing happened.
I contacted Maxwell again and he advised me that the scooter needed to be moving a bit to get the motor to work, so I tried scooting and then with the accelerator pressed the motor kicked into action and I was flying!
Well done iScooter and a special thanks to Maxwell for his patience and advice, my grandson is over the moon now he can iScoot again.
Awesome piece of equipment. Wonderful and enjoyable.
I would have to walk up to 15 miles per day and struggle to work all the extra hours. but thanks to the i9 scooter I able to do my work. It's help me to get my life back on track and most greatfull.
Thank you kindly 👍
Love my iscooter i10 plus great for getting around on 25mph the thing flys!
I have had this scooter for almost up to a year now! It hasn’t broken down on me once! Unfortunately it was stolen but of no fault of iscooter! This scooter has been amazing hence why I am looking to replace it with a lock this time!
I bought this scooter with the intention to save time on my daily commutes. And boy! Did it fulfil my intentions. I save on average 2 hours due to this bad boy!
I think the ix3 is awesome, it’s really quick, the lights are fantastic and well bright at night, I wouldn’t mind trying the ix4 and ix5, please if you ever need someone to review a product feel free to ask, the answer is yes.
My scooter arrived, a lot bigger than I thought it would be, to big to take on trains etc,,, but good fun 🤩 sturdy and fast when put on fast mode !! Great brakes and suspension… DO YOU DO SCOOTER BAGS ?? make it easier to travel with ?
Easy to set up, the best scooter I have had the experience of riding and price makes it a steal!
the rear mudguard could do with being 1-2 inches longer as when riding in wet weather you get a big splash trail up your back
I haven’t received my helmet yet and it’s a Christmas present for my son
The scooter is surprisingly light for its looks, one problem I had is that there is a slight delay in the throttle and a bit of a wobbly handle bar regardless tightening as much as possible, but besides that the scooter is perfect
The best electric scooter u could buy with reasonable prices
I bought this as a upgrade for my partner and he absolutely loves it
Great scooter, can’t fault it, I scooter customer service was great, kept me informed, delivery would be a slight delay, hence a four & not a five.
Love this brilliant investment, goes perfectly
Arrived as promised, on time and complete. Really nice scooter for the price
Recieved my scooter within 24 hours of my shipping email.
Definitely will be buying a second
Brought it for my son’s birthday. And he absolutely loves it rides around everywhere on it. And battery lasts well for what he uses it for.
Perfect bit of kit perfect for getting to and from work well worth the money
The Scooter is excellent. It was delayed in delivery. After emailing on Friday I got a response after the weekend. 4 days later the Scooter arrived. Everything is working well. Battery life excellent. Speed modes brilliant. Suspension great.
